While we will be sad that you have decided not to share your experience with us, we understand that sometimes plans change. In order for us to stay organized and be able to properly accommodate other Madmen and Women, we ask that you give us a minimum of five (5) business days before cancelling your reservation. Any cancellations made five (5) business days prior to your reservation date will be fully refunded with no penalties.
Any reservations cancelled five days or less than the original reservation date will be fully refunded less the security deposit. This penalty is charged to offset delivery arrangements that have been made, staffing and other resources used to prepare for your arrival.
If you have any questions, please contact our support team.